⚠️Troubleshooting

This subsection will help you to troubleshoot some issues

Updater won't open

Make sure that:

1. Java is installed on your system.

2. Java version is atleast 8

   • to check which java you have, open terminal and write java -version

3. Updater is grant on firewall

4. Updater has execute permissions

GUI won't open

• Check if your OS and CPU is supported, if you are unsure: check the compatibility chart

• If on windows, make sure you have installed visual c++ runtime: for x64: https://aka.ms/vs/17/release/vc_redist.x64.exe for arm64: https://aka.ms/vs/17/release/vc_redist.arm64.exe

• if on linux, check if morpheus_launcher_gui has execution permissions

• old windows defender definitions can false flag the gui, keep windows and windows defender updated, then check if morpheus_launcher_gui.exe got false flagged